Job Alert: German-speaking Travel Consultant wanted

Agency: Africa Experience Collection (PTY) LTD

Posted on: 13 Jul 2021

Reference number: 0000028, Cape Town, Western Cape, South Africa

Contract type: Permanent

Availability: Negotiable

Salary: Negotiable

Required qualifications: 

The ideal candidate would fulfil the following requirements:

Knowledge required:
– Good destination knowledge of East and/or Southern Africa
– Knowledge and understanding of tour operating and reservations processes

Skills:
– Languages: Fluent in written and spoken German and English is essential (not negotiable!)
– Have a good telephone manner and excellent communication skills
– Possess excellent organizational skills and be able to multi- task

System skills:
– Computer literate with MS-Office, especially Word, Excel, as well as E- Mail
applications-/client
– Working experience in electronic reservation systems

Description: 

The successful candidate must be passionate about Africa, able to work under pressure, have attention to detail, customer focused, be an excellent team player, committed, hardworking and eager to continuously learn.

Duties include:
– Directly liaising with international clients & agents via various communications channels
such as email,
telephone, social media etc., for various inbound enquiries
– Planning and designing itineraries, combining appropriate accommodations and
destinations
– Managing the reservation process for bookings up until completion of travel
– Fast turnaround time on all enquiries
– Occasional Saturday duty (on a rotational basis- ca every 6-8 weeks)
– Travelling will be required for educational trips (We only sell what we have personally
experienced!).

 Additional information: 

Africa Experience is a Travel & Tourism service provider and represents the umbrella brand of various affiliated, yet independently operating businesses across Africa such as in Botswana, Kenya, Namibia, South Africa and Tanzania, offering various safaris, overland-, tailor-made and self-drive tours.

Contact details:

Contact: Daniel Schoerger

Phone: +27218526911

E-mail address: hr@africa-experience.com

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