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ZESA pre-paid electricity vending system down

POWER utility ZESA is advising customers that its pre-paid electricity vending system will be down from today going into the New Year for scheduled annual maintenance.

In a statement yesterday, ZESA said the maintenance is to ensure the efficiency of the vending system.

“ZESA Holdings would like to advise its valued customers countrywide that the prepaid electricity vending system will not be available on December 31 2021 at 1700hrs to January 1 2022 at 0600hrs to facilitate scheduled annual maintenance.

“The scheduled maintenance is meant to ensure the integrity and reliability of the prepaid electricity vending system for continued efficient service delivery,” the company said.

“The power utility advises customers to purchase adequate electricity to ensure that they do not run out of credit during the maintenance period. The inconvenience caused is sincerely regretted. It is advised that consumers buy their electricity in time to avoid spending New Year’s eve in the dark.”

ZESA last increased its tariffs in May by 30% citing an unstable exchange rate and inflation. Below are the current electricity tariffs which were last updated on 26 May 2021.

Consumption BandsPrice (ZWL$/kWh) [Inclusive Of Levies]
(i) 0 to 50 kWh2.25
(ii) 51 to 100 kWh4.51
(iii) 101 – 200 kWh7.89
(iv) 201 – 300 kWh11.26
(v) 301 -400 kWh12.94
(vi) 401 kWh and above13.5

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