LSEG Is Hiring: Content Specialist, Risk Content Management – South Africa
Responsibilities:
Work with key stakeholders in Proposition, Content Ops and GTM to support and help define the Risk Content Strategy and priorities.
Work with key stakeholders in content ops and ET&O to implement and execute on the Risk Content Strategy.
Participate in or lead cross-functional meetings in order to ensure on-time, in-scope delivery
Create standards, processes, and policies and participate in testing/validation and content analysis
Provide input to or create proposals or business case to obtain approval for project and gain support for new propositions, products or services; liase with multiple teams including technology, PCM, content operations and proposition
Collect and synthesize client and stakeholder feedback, distilling into actionable recommendations for investment or operationanal enhancement, relating to content or product offerings and requests for new enhancements.
Ensure consise, timely, comprehensive client/stakeholder communication of content enhancements and changes
Help with strengthening our sales/commercial message by creating and enhancing a library of marketing-focused statistics and content documentation, including factsheets, data collection methodologies, competitive comparisons
Standard content management functions including roadmap ownership, collboration with content ops on priorites, issue/risk management, and cross-department coordination.
Responsible for working with Content Ops to communicate/collaborate on requirements analysis, interpretation and decision-making on alternative options as required.
Leverage all available training portals to support and/or lead a series of tailored content information training sessions, reaching key client facing sales and support teams; highlighting our value proposition, long-term strategy, enhancements roadmap, and competitive advantages
Solve client problems by assisting with queries and calls escalated beyond initial levels of client support
Essential Skills/Experience Required:
Understanding of the Risk Management products and /or teams would be a significant benefit. Hiring internally or re-purposing team members to focus on this could deliver significant time as opposed to an external hire
Strong Data Governance background and understanding – including Data Strategy
Data Quality experience
Understanding & experience of Data Governance tooling preferred
Cybersecurity knowledge would be beneficial
Experience in delivering regulatory projects
Strong track record of delivering successful projects or initiatives in a large, high-profile, and complex global organizations
Ability to deliver business value and priorities through Data projects
Ability to make decisions on tactical vs strategic solution approaches
Ability to think strategically and creatively, strong analytical and problem-solving skills
Experience engaging with stakeholders at Exec level, managing across time zones and cultures
Strong influencing skills across both business and technology
Ability to deliver against demanding deadlines and key milestones
GDPR and/or Data Privacy knowledge would be a real benefit
