Crothall Healthcare Is Hiring: CALL CENTRE AGENT – South Africa
Closing Date: 04 March 2023
Role Description:
Log all dedicated call outs and assist team on other accounts when colleagues are absent
Liaise with technicians regarding call outs
Quotes
Manage customer relationships
Liaise and update stores on all call outs and delays (telephonically and on email)
Establish customer satisfaction level after all visits
After hour duty
Skills requirements
Basic telephone etiquette
Admin and clerical skills
Technical ability/understanding
Communication
Excel
Syspro or similar
If you have not heard from us within 14 days of applying, please consider your application unsuccesful.
Desired Skills:
Telephone Etiquette
Syspro
Computer Literacy
Communication
Administration
FMCG
Call centre
Call Center Services
Desired Work Experience:
5 to 10 years Call Centre Operator
Desired Qualification Level:
Diploma
