Continuously update and manage the lubricants product range and services to meet the demands of the local and regional
market. This is based on both the TMSA roadmap and continuously changing market conditions.
Stay abreast of local technical developments by attending conferences and exhibitions including relevant SAIT events.
Implement vision and strategy within the lubricants technical team regarding product.
Review and audit practices downstream to improve quality of products, product handling in our warehouses and services.Aim to digitalize processes in the direct area of responsibility.
Lubricant sales :Deliver the Lubricants roadmap with regards to product range modifications required, and to implement these changes.Assist the sales teams to deliver new products and services to maintain competitive edge.
To strive to reduce product costs to allow TMSA to be competitive in the marketplace.To ensure that technical services relating to Lubricants are conducted in a professional, accurate and timely manner by teammembers. These services include, but are not limited to: Product/application recommendations, product alternatives, siteaudits, oil analysis interpretation, providing technical support documentation, product launches, product training.To assist our sales team to understand customer needs and to educate on them our product ranges and applications.Communication on product range changes.HSEQ
Ensure team’s adherence and compliance to company HSEQ and security standards, (Golden rules and Near miss reporting),so as to minimise risks pertaining to company assets and protection of life.To ensure raw material use are within the allowable safety rules of TotalEnergies.To monitor and alert the global and regional SDS teams of SDS requirements.To ensure products meet the required specifications and to implement updates when required.
To oversee customer product complaints to resolve disputes in a professional and timely manner in conjunction with the
Lubricants Quality Manager.
To assist with supplier audits.
Ensure effective risk management and internal control.
Context and environment
Challenge is to achieve an effective balance between supporting LMP activities (upstream) and sales activities (downstream)
as both are vital to ensure business continuity.
Other internal and external constraints which make this job challenging are evolving Total safety requirements w.r.t raw materials,uncertain SA regulatory environment, non-technical base to support that has a high turnover.
Appropriate Engineering Degree (Chemical or Mechanical Engineer; BEng or BSc)
5 – 7 years experience in a technical role within the lubricants or lubrication industry.
Some sales background would be advantageous.Experience in application, complaints, product development, oil analysis.Excellent knowledge of the products and their potential applications in the industry.Excellent knowledge on TSA and competitor product
Knowledge and application of TSA code of conducts and ethics
Knowledge and application of TSA policies and procedures.
Inspection & Maintenance General Resp.
Region, department, area
Experience level required
Minimum 6 years
Marketing & Services