Apply: Customer Services Intern – MCS – Thales – South Africa

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow’s possible.

This position is a 12-month learnership. The person must be between the ages or 18 – 27 years old. The learnership is comprised of work experience and a NQF level course.

To support the customer service team

General assistance and ad-hoc tasks in the department including, but not limited to:

Order processing

Order archiving

Audit preparations

Follow-ups with internal stakeholders i.e. logistics, sales and technical etc.

Issue DHL despatching

Prepare customer reports as and when required

Prepare PFI

Follow-up on banking customer’s stationery orders with supplier

Projects assistant

General CS assistant as and when required.

Knowledge and skills

Good organization skills

Rigour

Self-initiative

Stress resistant

Team Player

Good at interpersonal-& intercultural communication

Languages: English and other, according to the covered area

Education

Relevant Degree in Business or Logistics

Personality requirements

Empathy (good listener);

Sensitive to customer satisfaction;

Assertiveness:

Positive and self-motivated;

Results orientated

CLOSING DATE: NOT SPECIFIED