Colgate-Palmolive Is Hiring: Customer Alliance Manager (Customer Logistics Manager) – Midrand, South Africa

CLOSING DATE: NOT SPECIFIED

Job Purpose:

The successful incumbent will be responsible for finding opportunities internally and with our customers to optimize the demand/supply chain design for mutual efficiencies, cost savings and sales growth.

Main Responsibilities:

Strengthen partnerships (internal and external) by collaborating on key commercial initiatives and sharing relevant customer direction and information critical to CP teams for effective solution solutions.
Responsible for reducing Total Cost to Serve with key customers. Lead cost/benefit analysis on customer supply chain initiatives as well as a gap analysis of CP capabilities vs customer needs – both strategic and tactical.
Lead Customer Development Teams in providing business analysis of the supply/demand chain to find opportunities that optimize the cost and responsiveness.
Leverage customer supply chain data and scorecard information to deliver supply chain strategies that drive process and technological change.
Implement best practice at Customer level to optimizing supply chain activities including distribution/handling recommendations, customer/CP ship point optimization, product flow, and order profile.
Drive Business Planning and Demand Planning efforts through Customer Development Team Members.
Provide knowledge of best practices and CP Customer Service and Logistics capabilities.
Work with industry experts and share standard processes through trade associations and local networking activities
Establish relationships at multiple levels within the customer organization and industry associations
Drive benchmarking and best practice sharing across peer and customer groups.
Development and implementation of efficient logistics terms and logistics including minimum order quantity

Required Qualifications:

Bachelor’s Degree in Business / Logistics or related field, MBA will be an added advantage
Minimum 10 years of Customer Service / Logistics / Supply Chain experience with a strong understanding of the FMCG environment operations
Proven experience in establishing relationships at senior levels with customers and working with cross-functional selling teams.