Customer Success understands their customers’ industry and business processes, which may include an industry or vertical focus such as Banking, Healthcare, or Manufacturing.
Promotes adoption of technology by helping the customer optimize the utilization of our products, demonstrating features beyond core functionality, ensuring Best Practice adoption.
Primary point of contact for the customer in a post-sales production environment, proactively coordinating with any other cross functional team or organization.
South African Nationals (preferred).Currently pursuing or have completed a Bachelor’s degree in the last 6 months in Business Administration/Management, Marketing, Information Technology, Computer Science or related field.Strong desire and business acumen for consultative solution selling.
Exceptional negotiation, customer service, and interpersonal skills.
Excellent verbal and written comm