CAPITEC Bank Is Hiring – Agent: Direct Loan – South Africa

Purpose Statement

To respond to telephone and online queries from clients; provide service, fulfil clients’ needs and the granting of Global One (Save, Transact, Insure, Credit) and achieve targets.
Experience
Min:

This role is deemed to be appropriate for a matriculate without previous experience.

Ideal:

1 – 2 years telemarketing experience, preferably in sales

Qualifications (Minimum)

Min:

Basic calculations

Ideal:

Understanding of banking or financial principles and environment
Basic telesales techniques and methods
Basic sales principles and techniques
Basic operational and product knowledge
Capitec Bank Products and Procedure

Skills

Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Attention to Detail
Analytical Skills
Selling Skills
Influencing Skills
Telephonic / Call skills

Conditions of Employment
Clear criminal and credit record
Willing to work regular shifts or weekends or rotational standbys