CAPITEC Bank Is Hiring – Agent: Direct Loan – South Africa

Purpose Statement

To respond to telephone and online queries from clients; provide service, fulfil clients’ needs and the granting of Global One (Save, Transact, Insure, Credit) and achieve targets.

This role is deemed to be appropriate for a matriculate without previous experience.


1 – 2 years telemarketing experience, preferably in sales

Call centre experienceOf a sales/credit/fraud environmentOf (Or) working in a Capitec Bank branch

Qualifications (Minimum)


Basic calculations


Understanding of banking or financial principles and environment
Basic telesales techniques and methods
Basic sales principles and techniques
Basic operational and product knowledge
Capitec Bank Products and Procedure


Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Attention to Detail
Analytical Skills
Selling Skills
Influencing Skills
Telephonic / Call skills

Conditions of Employment
Clear criminal and credit record
Willing to work regular shifts or weekends or rotational standbys

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