Dis-Chem Pharmacies Is Hiring: Salon Receptionist – Thatchfield – South Africa
Closing Date: 14 April 2023
Job Description
Dis-Chem Pharmacies requires a Salon Receptionist for their Thatchfield salon. You will be responsible for supporting Salon staff with client calls and inquiries in an efficient manner, and to manage the salon diary. Drive retail sales to enhance category profits.
Minimum Requirements…
Essential:
Grade 12 / Matric
Proof of Vaccination Certificate
Up to 1 year’s relevant retail working experience
Computer literate – MS Office
Sound numerical skills
Telephone etiquette
Operate a cash register
Willing and able to work retail hours
Advantageous:
More than one year’s relevant salon and/or salon related working experience
CRM system working knowledge
Job Specification…
Answer incoming calls and take down client details on all booking confirmations.
Give clients, guests and callers relevant and timeous feedback regarding queries.
Inform the relevant therapist or stylist of clients waiting in the reception area.
Ensure clients that are waiting, are happy and comfortable by offering them a magazine and/or refreshments.
Ensure customer records are kept up to date on the system.
Provide management with daily and correct feedback, regarding calls and walk-in guests.
Ensure promotions are adhered to, and drive promotional awareness.
Ensure front shop shelves and products are neatly presented, visible, and have labels with the correct pricing.
Manage restocking of merchandise and supplies, as needed to meet Salon objectives.
Oversee accurate cash flow.
Exchange merchandise for customers and accept return goods by customers when authorised to do so.
Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem.
Ensure all outgoing stock are scanned and paid for.
Assist clients with a gown, shampoo, rinse and condition of their hair prior to their haircut.
Assist stylist during the service being provided, including all services the salon has to offer.
Ensure the salon is clean, hygienic and tidy throughout the day.
Competencies
Essential:
Selling skills
Strong command of the English language
Attention to detail
Be a team player, have good customer relations
Trustworthy and honest
Time management
Advantageous:
Retail and beauty salon knowledge
Cashier operations
Bilingual
CRM system working knowledge
Special conditions of employment:
Willing and able to work retail hours, and overtime on short notice.
Reliable transport and/or reside in close proximity to the store.Fully Vaccinated (proof of vaccination certificate)South African citizen .Clear credit and criminal records.
Remuneration and benefits:
Market related salary
Medical aid
Provident fund
Staff account
