Regional Client Liaison Officer Cash: Fidelity Services Group

CLOSING DATE : 23 OCTOBER 2023

Job Description
Regional Client Liaison Officer Cash Processing

FCS – Cleveland

Reporting to the Regional Manager

The above position is vacant at Cleveland reporting to the Regional Manager of the cash processing region. The overall purpose of this position is to maintain the entire daily operation of the branches and to ensure all deposits have been verified in a balancing position and processed as per contractual agreement between the parties.

Minimum Requirements:

Matric (Grade 12)
Must be able to function in a stressful environment with daily challenges
Excellent people management skills
Excellent time management skills
Previous Cash center experience would be an advantage
Must be able to deal on a professional level with clients

Key Performance Areas: (not totally inclusive):

Management of queries
Queries relating to treasury and teller differences
Feedback to clients and support department

Other personality attributes:

Must be able to multi-task
Must be willing to accept responsibility and accountability for all queries
A hands-on person with exceptional time management skills
Must be able to address and resolve any staff challenges which may arise.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice is made purely on merit, Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.