Jobs

DHL Is Hiring: Code 14 Driver PE Mondelez Coega – South Africa

Closing Date: Not Specified

Role Outline

To ensure efficient and correct delivery of goods in a timeous and professional manner, according to operational procedures and standards. Control and manage the delivery process. Ensuring customer service is of the highest standard and that losses to the company are kept to a minimum. To maintain the integrity of the company at all times.

General Accountabilities

Vehicles and equipment care, ensuring that they are kept in good running order and to timeously report any defects
Maintain an excellent customer service to internal and external customers
To report and record any non-conformity with regards to customer merchandise
Maintain high levels of hygiene of the vehicle
To work within operating areas as determined by management and the needs of the business
To ensure that all documentation is accounted for and completed as per instruction
Maintain co-operation with the Operations Department to ensure correct inventory on vehicle for delivery
Execute delivery of all goods as per the load manifest
Execute a daily vehicle inspection, using a checklist
Ensure that the vehicle is driven in a safe and courteous manner
Complete manifest documentation correctly, accurately and timeously
Report any discrepancies to Management
Report to Operations for loading timeously
Follow customer delivery sequence, record time of arrival and departure on trip sheet
Ensure customer signs for the correct goods
• Conduct all communication in a polite and professional manner, which promotes respect, goodwill and trust

• Wear the Company uniform with pride, ensuring they are clean and presentable

Attend de-briefing session on return from the trip

Ensure the product safety, quality and integrity is not compromisedReport any persons behaviour that may impact on the safety, quality or integrity of the stored productEnsure that the vehicle has enough fuel to do its daily operationOperate within the law with regards to hours of work and speed limitsResources

As per DHL standards

Performance Indicators

Achievement of productivity targets and KPI’s

Attention to detail and accuracy

Key Relationships

Demonstrates a positive and respectful attitude towards others

Works effectively as part of a team

Delivers excellent customer service

Achieves work targets and is willing to take on additional roles / responsibilities

Works safely within the health, safety and environmental guidelines

Performance Indicators

Achievement of productivity targets and KPI’s

Attention to detail and accuracy

Qualifications

Matric/ Relevant NQF level 4 qualification-essential
Valid Code 14 licence and valid PDP/working knowledge of K53

Skills/Competencies/Experiences

Ability to communicate effectively with team members

Person should know what products are handled by the Company

Person needs basic understanding of distribution and transport methods

Person should be able to enforce health and safety procedures and identify hazards

Person should have a good understanding of quality as a key value

Awareness of importance of security

Operational knowledge and understanding of service delivery

Ability to understand instructions and to accurately carry out instructions – must listen effectively and convey ideas logically

React to customers in a courteous and professional manner

Person should be able to propose different solutions to problems when asked to do so – must be able to act of their own without being urged to do so

Ability to meet time limits as set

2 – 5 Years driving experience in an FMCG environment

Ability to enforce health and safety procedures

Ability to read, understand and follow instructions

Experience in warehousing / logistics / FMCG environment

Ability to work under pressure

Ability and Flexibility to work shifts

Knowledge of client’s requirements and customers’ needs

Languages

English – verbal and written.

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button