Dis-Chem Pharmacies Is Hiring: Retail Store Assistant – East London, Eastern Cape
Closing Date: 29 March 2023
Grade 12 – Matric or Senior Certificate
Minimum 1 – 2 years’ experience in a similar role
Receiving and Capturing:
Receive all warehouse goods and invoices in accordance with company policy and standard operating procedures.
Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance.
Capture invoices and check goods received against invoices for total accuracy.
Ensure accurate verifying and capturing of physical goods receipts for the store in accordance with company policy and standard operating procedures.
Store Inventory Monitoring:
Facilitate stock rotation to prevent stock from reaching its expiry date before selling.
Ensure safe storage of products particularly fragile items
Coordinate regular inventory audits.
Place orders to replenish merchandise as needed.
Regulate stock from receiving area to the storeroom.
Ensure Sales Assistants provide a friendly, helpful and courteous assistance while implementing a high standard of customer care and service.
Escalate and investigate unresolved customer complaints to management.
Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to store management daily.
Adhere to excellent telephone etiquette at all-time according to Dis-Chem standard operating procedures.
Stock Loss Prevention:
Ensure that outgoing stock/ items/ scripts are scanned and paid for.
Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safe.
Report bad and suspicious behaviour for both staff and customers to management.
Ensure that no unauthorised access is granted to the store via the good receiving area.
Supervise an accountable, full service team who understand and strive to meet the needs of all customers.
Motivate optimal performance of team, ensuring all quality standards and agreed benchmarks and objectives are met.
Train employees in order to know how to use all equipment in the correct manner and adheres to the appropriate use of the equipment.
Knowledge of retail operations and administration
Comprehending fundamental arithmetic’s
Conveys ideas and facts verbally using language
Addresses customer questions in a timely manner
Basic computer skills(Word,Excel,and Outlook),numerical skills.SAP.UNISOLV
Special conditions of employment:
South African citizen
MIE, clear criminal and credit
Driver’s license and/or own reliable transport
Remuneration and benefits:
Market related salary
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL