The role of the Customer Service Coordinator intern will be instrumental in supporting and assisting the Supply Chain department in the following duties:
To ensure orders that are processed are captured accurately according to the Order Entry guidelines.
Ensure all orders are processed according to the specified SLA.
Follows up on Back Order Report weekly
Loss sales to be actioned on a daily
Orders packs to be filed on the sharepoint daily
Ensuring tasks allocated by the Customer Service Supervisor are actioned accordingly and to meet required deadlines.
AD-HOC DEPARTMENT REQUESTS
Completion of tasks assigned of a general nature to assist the division achieving department goals including entering an order using ADOC system, taking into consideration any special-order types or FOC codes. Specific customer requests. (If required).
Making customer needs the primary focus of one’s actions
Actively seeks information to understand customers’ circumstances, problems, expectations, and needs.
Shares information with customers to build their understanding of issues and capabilities.
Builds rapport and co-operative relationships with customers.
Considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; avoids over commitments.
QUALIFICATIONS AND EXPERTISE:
Bachelor’s degree/diploma in Supply Chain, Logistics or Related
NO EXPERIENCE is preferred- i.e the organization is seeking to hire newly graduated candidates.
Must live in Johannesburg
Strong grasp of the English language
Excellent Communication skills.
Basic skills in Microsoft Excel, Word and PowerPoint.
Should you be interested – please follow the directions below and compete a video interview with the below link:
DEADLINE : 31ST MARCH 2023