Closing Date:31 March 2023
Alert Engine Parts is searching for a Counter Salesman to join the branch in Johannesburg. The purpose of this position is to sell and exceed sales targets while always maintaining great customer satisfaction.
Minimum of 2 years’ experience in a sales Spares/Motor/Engine environment- Essential
Extensive experience in an automotive sales environment dealing with customer needs.
Technical background- Desirable
Proven track record
In depth product knowledge
Some business acumens, understanding the costs and breakeven scenarios of customer service delivery
Should be able to carry out his/her responsibilities with little supervision
Thorough knowledge of the geographical area of responsibility.
Good planning and time management skills
Be a good team player
Honest and show integrity
Clear criminal record
Key Performance Indicators includes, but not limited to.
Acts as the first point of contact with the customer, portraying professionalism and confidence that delivers the ultimate in customer serviceAchieve the sales target set by the Sales/Branch/Retail ManagerManage counter sales and ensure that optimal customer potential is achieved.Plan, forecast and report on sales potentials by customer.Report all competitor pricing and activities.Report all customer information regarding delivery, tele sales, and account problems.Achieve revenue targets and ensuring that new business is generated by growing customer base and increasing market share in the geographical area of responsibility.Build and strengthen customer relationships.Receive inbound customer sales inquiriesCold calling when necessaryProvide quotations, product, and service informationProvide support and pricing details in response to inbound enquiriesAssist all other departments (Accounts, Despatch, Warehousing, Receiving and Technical) to ensure good co-operation within the company does minimize customer queries.