Closing Date: 06 April 2023
Purpose of the Job
The purpose of the Receptionist role is to professionally welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed, and messages are delivered to the relevant staff without delay. As a receptionist, you will be the first point of contact for staff, clients, customers and stakeholders.
Answer calls professionally and routing calls as needed.
Greet clients and visitors with a positive and helpful attitude.
Provide basic and accurate information in-person and via phone/email.
Respond to queries via email and escalate to the appropriate parties.
Assist with necessary correspondence, when required to do so.
Manage the ordering and maintenance of stock and stationery.
Ensure that all tasks/duties are done according to outlined procedures and standards.
Suggest and implement new initiatives to support the development of the role as required.
Grade 12 certificate – (essential)
Experience in a retail or FMCG environment – (desired).
Knowledge and SkillsProficient in MS Office including Word, Excel, PowerPoint, Teams and Outlook – (desired).