Closing Date: 09 April 2023
Purpose of the Job
To ensure the smooth operation of in-store retail operations, we are seeking a customer-focused, hard-working pharmacy sales assistant. Responsibilities of the pharmacy sales assistant include greeting customers, monitoring customer activity to prevent shoplifting, arranging visual displays, processing customer refunds, etc. You should also be able to identify customers’ needs and suggest products that will best meet those needs.
Job CategoryRetailJob ObjectivesHandling of payments and balance sales and receipts according to company procedure.Be aware of new products and keep your product knowledge up to date.Restocking items and organizing the sales floor according to standard operating procedures.Regularly conducting price audits to identify and rectify price discrepancies.Processing customer payments using the stores’s Point of Sale (POS) system.Maintaining product knowledge to offer advice and recommendations.Stay up to date on all promotions and special offers.Maintain visual merchandising standards.Conduct proper housekeeping.Handle all customer queries timeously and escalated to higher management when necessary.
Grade 12 qualification
At least 5 months point of sale / till point experience within a retail environment.Proven retail sales experience.Knowledge and Skills
Bilingual, preferably fluent in Afrikaans and English
Engaging and friendly personalityKnowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers)Knowledgeable of stock receiving procedures and merchandising standardsSolid understanding of customer service principlesThe ability to work in a fast-paced environmentStrong organizational skills
Effective communication skills
Exceptional customer service skills