Closing Date: 12 April 2023
Dis-Chem Pharmacies has an opportunity available for a Retail Store Assistant to join the team in their Pearls of Umhlanga Store. The main purpose of this role will be to supervise overall daily operations of the store and ensuring administrative duties are performed as per policies and procedures.
Grade 12 – Matric or Senior Certificate
Minimum 1 – 2 years’ experience in a similar role
Receiving and Capturing:
Receive all warehouse goods and invoices in accordance with company policy and standard operating procedures.
Return all unordered or damaged goods delivered to the store and accurately complete credit notes for non-acceptance.
Capture invoices and check goods received against invoices for total accuracy.
Ensure accurate verifying and capturing of physical goods receipts for the store in accordance with company policy and standard operating procedures.
Store Inventory Monitoring:
Customer Service:Ensure Sales Assistants provide a friendly, helpful and courteous assistance while implementing a high standard of customer care and service.Escalate and investigate unresolved customer complaints to management.Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to store management daily.Adhere to excellent telephone etiquette at all-time according to Dis-Chem standard operating procedures.
Stock Loss Prevention:
Knowledge of retail operations and administration
Comprehending fundamental arithmetic’s
Conveys ideas and facts verbally using language
Addresses customer questions in a timely manner
Basic computer skills(Word,Excel,and Outlook),numerical skills.SAP.UNISOLV
Special conditions of employment:
South African citizen
MIE, clear criminal and credit
Driver’s license and/or own reliable transport
Remuneration and benefits:
Market related salary