Branch Co-ordinator Wanted: Bridgestone -Wadeville,South Africa


Job Purpose

We are looking for a Branch Co-ordinator reporting directly to the Branch Manager.

This is a Local role, based in Wadeville and will ensure efficient service delivery by managing

service centre staff and assets productively. Maintaining client and vendor relations and

performing a variety of administrative tasks.


Management of service centre staff / service deliveryPrioritize work requirement and delegate to staff.Coordinate all lunch / tea times in relation to company policy and legislative requirements.All vehicles to leave yard as per SLA agreement (if applicable).All wheel positions are pressure maintained.Wheel positions are correctly fitted with valve caps and where necessary valve extensions.

All tyre movements are captured on a Tyre Change Slip.

All tyres below agreed removal mm must be removed.Correct matching must take place by size, tread and status.All tyres with Kpa readings under 15% of the recommended pressure must be removed and checked for irregularities.All tyres are correctly branded as per agreement.

All wheel positions are torque prior to vehicles leaving

Undertake all reasonable requests and instructions, given verbally or in writing that falls within the parameters of own line of duty.Plan collection and deliveries efficiently as per customer needs including all sitesAll tyres requiring a brand number are captured in a Branding Register. Health & Safety

Responsible for Health and Safety at the Service Center

All employees are provided and dressed in clean PPE.Yard and work area are neat and clean at all times.Adhere to safety standards at all times.All tools and equipment are kept certified and calibrated and recorded on the tool register.Communicate any risk, injury, loss of life or damage to company assets to management in line with prescribed company procedures.All work to be carried out in accordance to SOP Retreading

All relevant paperwork must be correctly completed and filed

Organize delivery and collection of retreads including sites

Customer Liaison

Fill out tyre action reports for all vehicles visiting the service centre (communicate all defects to customer).Identify all Maintenance Related Problems and report to the Customer.Maintain a good working relationship with the Customer BreakdownsOrganize breakdown and standby rosters

Ensure all breakdowns are attended to Breakdowns cannot be declined

Breakdowns are captured in a Breakdown Log Book Asset Management

All on site tools are captured on a tool register and signed off on a monthly basisAll company owned vehicles are serviced when necessary• All company owned vehicles are kept neat and clean.All company owned vehicles are operated with a Log Book.

Required capabilities

Customer satisfaction through optimum service delivery
Skilled and motivated workforce
Detailed knowledge of OHSA
Prioritising work schedules and delivery


Grade 12

MS Word & Excel (Intermediate level)Drivers License code 08 Experience:Up to 2 years supervisory experienceProficiency in EnglishSAP system experience will be an advantage Leadership Competencies:Work scheduling of staff to meet customer needsCoordination of operations within his service centreCommunicationLeadershipConfidentialityCustomer ServiceOperational Decision making

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