Branch Co-ordinator Wanted: Bridgestone -Wadeville,South Africa
CLOSING DATE: NOT SPECIFIED
Job Purpose
We are looking for a Branch Co-ordinator reporting directly to the Branch Manager.
This is a Local role, based in Wadeville and will ensure efficient service delivery by managing
service centre staff and assets productively. Maintaining client and vendor relations and
performing a variety of administrative tasks.
Responsibilities:
Management of service centre staff / service deliveryPrioritize work requirement and delegate to staff.Coordinate all lunch / tea times in relation to company policy and legislative requirements.All vehicles to leave yard as per SLA agreement (if applicable).All wheel positions are pressure maintained.Wheel positions are correctly fitted with valve caps and where necessary valve extensions.
All tyre movements are captured on a Tyre Change Slip.
All wheel positions are torque prior to vehicles leaving
Responsible for Health and Safety at the Service Center
All employees are provided and dressed in clean PPE.Yard and work area are neat and clean at all times.Adhere to safety standards at all times.All tools and equipment are kept certified and calibrated and recorded on the tool register.Communicate any risk, injury, loss of life or damage to company assets to management in line with prescribed company procedures.All work to be carried out in accordance to SOP Retreading
All relevant paperwork must be correctly completed and filed
Organize delivery and collection of retreads including sites
Customer Liaison
Fill out tyre action reports for all vehicles visiting the service centre (communicate all defects to customer).Identify all Maintenance Related Problems and report to the Customer.Maintain a good working relationship with the Customer BreakdownsOrganize breakdown and standby rosters
Ensure all breakdowns are attended to Breakdowns cannot be declined
Breakdowns are captured in a Breakdown Log Book Asset Management
Required capabilities
Customer satisfaction through optimum service delivery
Skilled and motivated workforce
Detailed knowledge of OHSA
Prioritising work schedules and delivery
Education:
Grade 12