Tik Tok Is Hiring: Client Solutions Manager – South Africa



Manage and grow post-sale client relationships with advertisers of all sizes

Coordinate with ad ops, product and R&D teams etc. internally to ensure a smooth and successful campaign execution

Work with internal teams to guide inventory allocation

Monitor and analyze ad campaigns, and proactively take initiative to improve results

Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign

Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings

Share marketplace feedback and guide our advertising strategy

Support and work with sales team on pre-sale research and pitch

Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team


At least 3-5 years of experience in account management/client services roles in digital marketing, agency experience is a big plus

Experience managing performance advertisers with a deep understanding of their challenges

Ability to analyze data and identify insights to assess campaign performance

Proactive attitude with excellent project management, organizational, and analytical skills

Proficient in English

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button