Dis-Chem Pharmacies Is Hiring: Cashier – Springfield (Durban)


Job Description

Dis-Chem Pharmacies requires an experienced Cashier for their Springfield store. You will be responsible for supporting customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Minimum Requirements:

Grade 12 / Matric
A minimum of 6 months’ experience cashier/till operations experience
Computer literate – MS Office
Sound numerical skills
Strong command of the English language
Basic customer service
Willing and able to work retail hours

Job Description:
Adhere to Dis-Chem’s customer service policies and procedures
Establish a professional relationship with customers
Report customer complaints and compliments to the Frontline Supervisor, or store management
Adhere to the customer turnover hourly rate
Be aware of current sales and promotions
Ensure colleagues and customers are not exposed to any risk
Carry out and manage Dis-Chem 5 star communication principles
Be responsible for cash flow
Ensure all line voids and price changes are approved and signed off by the supervisor
Exchange merchandise for customers and accept returned goods by customers when authorised to do so
Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
Ensure all outgoing stock/items/scripts are scanned and paid for
Ensure that all money is strictly kept safely and securely inside the till
Handle daily takings confidentially, and only discuss with management
Be alert, recognise and report suspicious behaviour to management
Address queries regarding store merchandise
Adhere to Dis-Chem’s security policies and procedures


In-depth knowledge of operating cash registers, and maintaining cash drawers

Knowledge of processing sales, refunds and paymentsStrong command of English (written and oral)AccuracyAttention to detailPresentableEmotional intelligenceSocial awarenessAccountabilityProblem-solvingAnalyse basic reportsTrustworthy and honestTime management


Third additional language

Special conditions of employment:

Willing and able to work retail hours
Reliable transport and/or reside in close proximity to the store
South African Citizen
Clear credit and criminal records

Remuneration and benefits:

Market-related salary
Medical aid
Provident fund
Staff account

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