Executive Secretary Job Vacancy : eThekwini Municipality
CLOSING DATE : 06 OCTOBER 2023
Job Purpose
Co-ordinates activities and requirement associates with the unit through the application at administrative and secretarial duties.
Key Responsibility Areas
Attends to all telephonic calls and general queries.
Attends to highly confidential matters of complex nature, including documents and correspondence.
Liaises with councillors/staff and the public.
Maintains and updates all files.
Updates the diary of the Head Sizakala Customer Service Unit.
Co-ordinates travel arrangements relating to Municipality business for all staff and councillors of EThekwini Municipality.
Performs secretarial/administrative duties in respect of the office of the Head Sizakala Customer Service Unit.
Undertakes related assignments.
Competencies
Written Communication – Able to follow complex instructions as contained in written communication and able to respond in writing to complex types of communication.
Problem Solving – Identifies problems in processes and refers problems to supervisor for resolution but offers alternatives or recommendations.
Data Processing & Analysis – Able to conduct basic analysis of data by printing out standardised reports.
Communication – Organises and presents own perspective in logical manner. Adapts communication contents to the audience and uses terminology appropriate to the audience.
Client Orientation and Customers Focus – Understands the client’s issues and seeks information about their current and future requirements. Supports others to take personal responsibility to deliver excellent customer service and monitors client satisfaction.
Interpersonal Relationships – Able to establish rapport and gets on with others. Communicates effectively and acknowledges contributions of others.
Action Orientation – Enthusiastic about new projects. Controls various challenges, ensures meeting of deadlines and manages contact with others.
Cognitive ability – Demonstrates logical, consequential thinking and develops new ways to solve problems.
Resilience – Shows emotional resilience and handles difficult situations effectively. Responds constructively to adverse situations and has calming influence on others and continues to attempt to improve, despite setbacks.
Impact and Influence – Commands respect from peers and managers.
Team Orientation – Shows initiative and confidence in dealing with others. Able to work in a multidisciplinary team and shares information and collaborates easily with others.
Essential Requirements
Grade 12 (NQF Level 4) and an Administrative Certificate.
2 Years relevant experience.
Computer Literacy: MS Office.
Preferred Requirements
3 Years relevant experience.
Housing SubsidyYes
LeaveYes
Medical AidYes
Pension FundYesRemunerationR208 686.56 R208 686.56 – R270 896.51 per annum13th ChequeYesContact NameLilly TandabantuContact Contact Telephone031 322 7701
