Dis-Chem Pharmacies Is Hiring: Frontshop Assistant – Westville Junction,South Africa


Job Description

Dis-Chem has an opportunity available for a Frontshop Assistant for their Westville Junction store.You will be responsible to uphold the merchandising standards whilst supporting the customer service at point of sales in accordancewith Dis-Chem policies and procedures.

Minimum Requirements:

Grade 12 – Matric or Senior Certificate
Up to 6 months Retail work experience

Minimum 1 year work experience within Retail

Job Description:


Ensure that full ranges of products are on the shelves at all times and neatly presented
Maintain the stock on the shelves to ensure it has not reached its sell by date.
Restock merchandise when needed to ensure maximum sales
All out of stock queries from customers must be followed up on, in line with the customer service out
of stock list and ensure they are dealt with in a timeous manner
Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct

Ensure merchandise displays, labels and pricing are correct at all times and report all price

discrepancies to managementEnsure the storeroom organised, neat and tidy

Keep up to date with new product knowledge to effectively assist customers
Assist with restocking of merchandise and supplies when needed to ensure maximum sales
Assist with back shopping when required
All merchandise must be handled carefully to prevent any losses
Customer Transactions

Transact all purchases – receive, verify and processes all payments such as cash, cards, vouchers,
coupons and any other acceptable payments
Exchange merchandise for customers and accept returned goods by customers when authorised to do
so by the Frontshop Leader
Process all loyalty cards including those of accelerated partners
Ensure cash is placed in the drop safe according to standard operating procedures
Ensure all line voids and price changes are approved and signed by a Frontshop Leader and/ or Retail
Store Assistant
Ensure accurate cash flow at all times
Stock Control

Facilitate rotation of stoke on a regular basis and adhere to Dis-Chem stock control procedures

Report low stock levels, items that are out of stock, damaged stock and expired stock to managementAssist with the counting of stock files and general stocktakingIdentify and report damaged and expired stock immediately to managementAssist with the loading and off-loading of stock when neededEnsure boxes are flattened after unpacking stock and taken to the designated areaCustomer Service

Establish a professional relationship with customers and provide friendly, helpful, courteous assistance
and advice to all customers
Report customer compliments and complaints to management
Adhere to the customer turnover per hour rate as per company benchmark
Assist with the training of new and current team members
Stock Loss Prevention

Ensure that outgoing stock/ items/ scripts are scanned and paid for

Keep daily takings (cash, cheques, vouchers, card slips, line voids and incomplete dockets) inside the till drawer until they are placed in the drop safeReport bad and suspicious behaviour for both staff and customers to management


Knowledge of retail operations and administration
Addresses customer questions in a timely manner
Recognises the need for procedures and follows relevant procedures
Essential: Basic computer skills (Word, Excel, and Outlook), numerical skills. SAP.

Special conditions of employment:

South African
MIE, clear criminal and credit
Driver’s license and own reliable transport

Remuneration and benefits:

Market Related Salary
Medical Aid
Provident Fund

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button