CLOSING DATE: 19 MAY 2023
Motus Hino Parow currently holds a vacancy for a Receptionist.
The purpose of the position is to ensure all incoming calls on dealership switchboard are timeously answered and the front desk is professionally managed; creating a welcoming experience for both telephonic and walk-in customers and visitors.
Reporting to the Manager: Finance, the Receptionist is responsible for providing first line communication
Specific Role Responsibilities
Professionally welcoming all walk-in customers to the dealership and ensure that they are taken care of.
Assist with screening visitors entering the premises and maintaining Covid protocols.
Effectively and professionally handling incoming calls, including the accurate taking of messages and speedy relay thereof to relevant people.
Ensure that the reception and coffee bar area is kept clean and tidy at all times.
Provide callers and customers in the dealership with accurate information, taking care to always be knowledgeable and updated around changing information.
Responsible for ensuring all documentation is accurately and professionally typed, stored and can be easily retrieved.
Control, monitor and record outgoing trunk calls and incoming reverse charge calls
General administration duties as may be requested by management.
Update and distribute telephone lists to all Staff at Dealership
Qualifications and Experience
Senior Certificate (Grade 12)
One year of relevant reception, switchboard and office administration experience.
Computer literate (Office suite).
Must have a clear Criminal Record.
Communication skills in English (read, write & speak)
Skills and Personal Attributes
Working with people, able to easily establish good relationships with stakeholders.
Self-motivated, trustworthy and highly responsible.