FAIS Ombud Is Recruiting: Graduate Programme Intake 2023/24 – South Africa

The Office of the Ombud for Financial Services Providers (FAIS Ombud) is established in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002 (the FAIS Act). Its objective is to consider and dispose of complaints in a procedurally fair, informal, economical and expeditious manner and by reference to what is equitable in all circumstances. The FAIS offices are located in the east of Pretoria in Gauteng.

In order to discharge its mandate, the FAIS Ombud seeks to appoint Graduate Trainees as part of the Graduate Recruitment Programme. This is a structured programme specifically designed to produce a pipeline of competent trainee entrants to the labour market.

Number of Graduates – X2 (Two)

Duration – The duration of the programme is twelve (12) months.

Roll out of the Programme: Recommended candidates will be given an opportunity to learn under a dedicated mentor. Graduates will be assigned to the Human Resources Department and exposed to various competency-based training during the duration of the twelve-month programme.

Benefits of programme:

Exposure to working in a target driven environment on complaints received by the public against financial service providers and to move same towards a resolution in a procedurally fair, informal, economical and expeditious manner.
Working in a team of experienced lawyers, financial planner(s), Investigators and negotiators.
Training on the financial planning process, insurance, investments, retirement planning, financial services legislation and drafting.
Opportunity to be part of an established statutory office and a Mentorship Programme.

Requirements for application

South African citizen with a valid South African Identity document.
Human Resources Management Diploma (NQF6) or Degree (NQF7).
Passion for public service and an interest/desire to work in the Financial Sector.
Strong academic background and high levels of integrity.
Must be able to work in a stressful environment, willingness to learn and work extra hours.
Energetic, self-driven and deadline driven.
Must be computer literate.
Interested parties are welcome to forward their CVs to e-mail address: [email protected]

NB: All applications must include an academic transcript. The closing date for applications is 30 June 2023

Enquiries must be directed to Ms Ayanda Mntonintshi on 012 762 5000.

In accordance with the FAIS Ombud’s Recruitment Strategy, preference will be given to candidates from designated groups.

Applications from people with disabilities are encouraged. Please note that correspondence and communication will only be conducted with short listed candidates and that the FIAS Ombud reserves the right not to appoint if a suitable candidate is not identified.

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