Admin Clerk (Helpdesk & Document Compliance)Wanted: Empact Group – South Africa


Job Description

Main purpose of the job:

To manage assigned Procurement Helpdesk, Document Compliance, and admin tasks.

key performance areas:

Managing helpdesk calls (authorisations, supplier complaints, general queries)
Managing helpdesk call escalations
Front end analysis is needed to verify the requests for consistency, completeness and accuracy in addition to overall process compliance and then submit pack to Master Data
Collect, organise and transport documentation from different departments to the filing system as they appear
Support the Group Head of Procurement and Admin & Compliance Manager on related projects and ad hoc requests
Education and experience required:

Experience – 2 to 3 years Helpdesk experience
Experience – 3 years working experience in a Finance/Procurement related position
Experience on a Procurement Helpdesk will be advantageous
Experience within a corporate environment essential

Knowledge Skills and Competencies required:

Excellent communication skills. Ability to communicate effectively both verbally and in writing
Excellent organisation and planning skills
Highly organised and detail orientated
Computer literacy on MS Office is essential – especially MS Excel

Must be a team player with strong customer focused approach
Capable of working independently

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