Aspen Holdings Is Hiring : Credit Controller (JHB North) – South Africa
CLOSING DATE : 25 AUGUST 2023
MAIN DUTIES:
Key Responsibilities: (The primary tasks, functions and deliverables of the role)
Customer Service
All queries are followed up and resolved in the shortest possible timeframe within policy framework
Internal and external customers are constantly updated as to the progress of their Query
Supply customers with all documentation before requested where possible
Cash Allocations
Daily – Bank Statement allocated to account
Daily – Correct allocation on SAP
Monthly Reconciliation’s – all reconciliations to be done on Excel with every payment and signed
All contras and minor write-offs to be done by month end
Cash Collections
All customers are to be contacted at least 3 times a month:
Targets – will be set for Controller on a monthly basis
Monitoring risk of client – advise line manager of any problematic customer or late paying customer
Notify management of all expected payments
Customer Visits
Visit customer as and when required sorting out any problems and queries
Within 3 days of visiting the customer minutes must be sent
Queries / 90 Days
Claims register to be updated daily of status of claim and available on the G drive. (pharma) –
Follow up outstanding claims daily, all correspondence to be kept on file
Reason codes on SAP – to be updated by month end
Authorization of credit notes- ensure all credit notes approved is within the company authorization levels
Monthly meetings will be held as and when required by line manager to facilitate you with your book
State account – pricing claims to be checked and approved according to state contracts and addendums
Following up on outstanding credit notes from 3PL regularly and escalating to line manager
Month end report on 90 days with reasons to be sent to line manager by 9th of every month
Documentation
Posting of invoices – pod’s – credits notes as required
Uploading of invoice payment packs on the State MSD Portal
Sending statements – within 2 days of printing, also Excel and PDF statements on request
Escalation reports (60 & 90 days) for State accounts to be emailed to the respective State counterpart by the 20th of each month
Requirements
Qualifications & Experience
Grade 12 / Matric
Credit Management Diploma an advantage
1+ year credit control experience (Preferably State/Tender Accounts)
Computer literate – strong in MS Excel
Skills and Competencies (The abilities that the individual needs in order to perform this role effectively)
Time management
Planning and organizational skills
Good interpersonal and communication skills (verbal & written)
Customer/service orientated
Focused on attention to detail, high sense of urgency and deadline driven
Problem-solving and good judgment
Analytical skills
Follow instructions and Procedures
Work well within a team environment
