CLOSING DATE : NOT SPECIFIED
To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank’s financial offerings.
Secondary/High school/A levels/Matric
NQF Level 5
1-2 years Previous branch banking experience, understanding the bank’s laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
Familiar with the legal aspects regarding cash handling.
Knowledge of the functions of other departments within the branch.
Adopting Practical Approaches
Banking Process & Procedures
Application & Submission Verification (Business Banking)
Customer Acceptance & Review (Consumer Banking)
Customer Understanding ( Consumer Banking)
Product Knowledge (Consumer Banking)