Employee Relations Officer Required : Rohloff Group – South Africa


Purpose of the Role

An exciting opportunity has become available for a dynamic, self-motivated, innovative individual to utilise their qualifications and experience in this busy and challenging position.

Responsible for providing support to restaurants related to Employee Relations and related matters by advising, consulting, and facilitating sensitive aspects such as disciplinary inquiries, dispute resolution, resolving grievances and daily practical Employee Relations aspects or functions in an efficient and effective manner.

Key Responsibilities

Chairing and/or initiating disciplinary hearings and grievance processes
Represent the company at the CCMA and relevant Bargaining Councils for effective dispute resolution
Weekly reporting on Employee Relations aspects
Assist and provide support with the investigation process
Compile and distribute hearing notifications
Builds credible relationships with employees, management, stakeholders and unions
Administrative support to the Employment Equity Committee
Physically visit the restaurant to provide Employee Relations support and expand the knowledge of the in-restaurant employees regarding ER-related matters


Diploma in Behavioural sciences, Human Resource Management
Advanced diploma or degree will be an added advantage

Minimum of 3 years experience in a similar role
Additional requirements

Valid South African ID
Valid drivers’ license
Own reliable transport
Willing to travel extensively
Clear credit & criminal record
Solid knowledge of disciplinary and grievance process
Solid dispute resolution experience with CCMA / Bargaining Council
Proven track record in providing sound employee relations support to management & employees
Proficiency with MS Office / Microsoft 365

Curious, proactive, creative, ability to take initiative and explore opportunities
Strong problem-solving and effective decision-making skills
Excellent communication & administrative skills
Able to work in a busy, fast-moving, challenging environment
Effective and efficient time management as well as the ability to prioritize tasks to meet turnaround times
Self-motivated and self-managed
Detail orientated

Rohloff Group is an equal opportunity employer. All qualified applicants will receive consideration for employment should they meet the necessary employment standards according to the Group.

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