Standard Bank Is Hiring: Universal Banker (Level 1) – South Africa
Job Description
To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.
Qualifications
Minimum Qualifications
National Certificate in Banking (NQF5 FAIS recognised qualification)
Experience Required
2 – 3 years’ customer service experience in banking/insurance/financial services/client services environment
1 year experience in sales
Additional Information
Behavioural Competencies
Generating Ideas
Exploring Possibilities
Providing Insights
Adopting Practical Approaches
Articulating Information
Technical Competencies
Client Understanding
Product Knowledge
Application and Submission Verification
Processing
Client Acceptance and Review
CLOSING DATE: NOT SPECIFIED
