Vacancy : Cash Center Supervisor – Fidelity Services Group – Western Cape


Job Description


Reporting to the Branch Manager

The above position is vacant at our Vredendal Branch. The overall purpose of this position is to ensure that all deposits have been processed as per the agreement between parties. The Supervisor makes sure that there is a consistent, high quality counting and verification service provided by all relevant staff.

Minimum Requirements:

Clear criminal record

Grade 12 or equivalent

Computer literate

At least 2 years’ cash centre experience or similar role is an advantage 

Treasury experience is an advantage

Able to work under pressure and multitask 

Must be able to work extra hours when needed

Must be able to address and resolve challenges which may arise

Job Specification:

Opening and closing of Cash Centre where applicable

Ensure that Standard Operational procedures are adhered to

Counting and verifying money

Balancing and reconciling money

Re-counting of money if differences occur

Ensure daily reports and statistics are up to date

Ensure that all relevant documents are complete, neat and filed

Ensure all schedules balance with physical count

Ensure registers are used and signed for daily

Ensure incident reports are handled as required

Ensure all client queries are dealt with in a professional manner and timeously

Ensure client satisfaction is top priority

Ensure basic discipline is enforced within the Cash Centre

Accountable for Cash Centre appointed to him/her if no manager

Other Personality Attributes and core competencies:

Must be honest and reliable

Must have good verbal and language abilities

Able to follow instructions accurately

Pay attention to detail

Must be self- motivated

Willing to work overtime


Possess numeric skills


Quality assurance

 Customer focused

Excellent organisation and planning ability

Team work

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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