With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.
An exciting opportunity exists for a TEMP RETAIL ADMIN CONTROLLER at SPITZ in Bryanston, Johannesburg. The purpose of the role is to provide guidance to store management on the efficient co-ordination and organisation of administration processes, to ensure that the best value is provided to the business and to implement and maintain effective back-offices processes across Spitz, Kurt Geiger, Gant and Green Cross stores. This will be a 5-month contract.
Line Manager: Projects and Operations Manager
Number of Direct Reports: None
Key Performance Areas:
Service centric and support the business with timely accurate information which aids decision making, and timely service to stores.
Adhoc coaching with store management/shift runner
Attend to call logs within 3 days of receiving
Submitting Admin report within 48 hours of completing the check
Compare previous report and highlight repeat findings
Stocktake planning and complete stocktakes on time accurately with little/no errors
Deliver Operations Admin KPI’s
Stock losses to be in line with each brand standard.
Admin scores to be 90% and above across all brands.
Exception reporting on out of line items to the Regional and/or Ops Exec.
Complete 2 x CCTV Remote checks per month highlighting risk-related issues and recommend ways to combat stock loss
Identify areas of risk within the Retail store environment and highlight these to management, provide detailed analysis which could provide decision makers with alternate approaches
Identify and report on risk related items that could negatively impact the company
Complete the in-store Observation checklist highlighting any out of line issues
Attend morning stock counts and identify out of line or suspicious/fictitious counts
Confirmed factual accuracy of all issues and findings with recommendations to improve
Evidence of (50 Spitz, 20 KG & GC) shoe pairing checked during admin check
OHASA check completed on mobile app with action plan and photos
Focused cost reduction
Interrogation of market-related costs and current “best prices” available for flights, accommodation, meals, petrol card and other
At least 3 years of experience in a similar retail environment
At least 3 year of experience in a Store Admin Manager capacity
Knowledge of key Store Admin policies and procedures within a retail environment
Studying towards an Administration or Retail Management degree or diploma will be highly advantageous
MS Office Suite
SAP intermediate proficiency
Ability to travel between 80% – 90% of the time
Ability to stay overnight, in some instances for an entire week at a time
Valid Manual South African Driver’s License
Must have maintained an average of 95 – 99 % Admin audit score (Non-negotiable)
Attention to detail
Planning and Organising
Closing Date: 15 December 2023