Marketing Clerk Required: Ethekwini Municipality

Job Purpose

Responsible for undertaking public relations/marketing, communication and administration dutieseffectively.

Key Responsibility Areas

• Attending to customer needs by receiving telephone calls and responding positively to enquiries and complaints from clients, prospective clients, the general public and Council Officers/representatives.• Attending to visitors, determining the purpose of their visit and directing them to appropriately to the right section or guiding them to an alternate venue.• Controlling and selling stock, ensuring that proper documentation is completed for the Accounts and Administration Section.• Purchases CSW Clothing and accessories for marketing purposes and for stock in the CSW staff shop.• Manages telephone information received by customers. • Generates a list of any/all CSW major customers whose electricity supply may be pending disconnection.• Maintains a list of customer account transfers.• Controls and verifies staff shop stock levels, investigates any discrepancies and reports to the Marketing and Sales Co-ordinator on any confirmed variations.


• Influencing • Problem Solving• Planning and Organising• Use of Technology• Data Processing & Analysis• Interpersonal Relationships• Service Delivery Orientation• Client Orientation and Customer Focus• Learning Orientation 

Essential Requirements

• Grade 12 (NQF Level 4) or equivalent.• 1 Year relevant experience• Computer Literacy

Preferred Requirements

• 2 Years relevant experience.

Housing Subsidy




Medical Aid


Other Allowances


Pension Fund



R 172 624.46 min / R 224 081.71 max pa. Basic Salary

13th Cheque


Contact Name

Human Capital -CSW

Contact Telephone

031 311 6251

Apply Before: 12 January 2024

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