Vodacom Is Hiring: Manager Sports & Gaming – South Africa

Job Description

Role Purpose/Business Unit:

As a market leader in the telecommunications space, Vodacom through Digital Lifestyle Services, is looking for unique ways to unlock additional value for customers. The Sports & Gaming team has a mandate to define and optimize the customer experience for key digital products that deliver value in digital respects to enrich customer lives either through unmatched entertainment, or via social utility services that enable cost savings or richer access to a better life. Digital Sports offerings, such as dedicated sports portals, apps & games are seen as a key pillar of innovation in bringing this value to the customer base. The Portfolio Manager Sports will be responsible for the development and management of the Vodacom DLS sports portfolio. 

Your responsibilities will include:

Responsible for researching and understanding the evolving trends, benchmarks and developments in the consumer digital services market, with a gaming focus

Leveraging both internal and external research and guidance to apply relevant enhancements to the Sports services.

Actively track, manage and increase usage, revenue, adoption and customer satisfaction through direct-from-consumer and mobile marketing revenue streams.

Preparing of Master Contract agreements for the onboarding of new partners.

Preparing of Business Cases in conjunction with Finance team for new services.

Financial and Product reporting and analysis on weekly basis and inputs to the monthly EXCO reports. 

Manage and execute the Sports portfolio in respect of the digital content and service platforms across all served segments, across various Sports disciplines (mobile, app, desktop) 

Manage and execute the digital content and service platforms aimed at leveraging Vodacom’s sponsored Sports assets, or assets wherein Vodacom owns, or has access, to the relevant digital rights.

Support related segment led propositions through product integration with the relevant segment offerings.

Manage technology and regulatory impacts in collaboration with the relevant business stakeholders.

Manage and execute on objectives through collaboration and management of third party partners, services and stakeholders who contribute to and affect the Sports portfolio. 

Manage the product development process, from research, concept development, briefing with technical teams, and compilation of product and user specifications, contribute to project team outputs, testing, go-to-market preparation and other steps as applicable. 

Interface with marketing operations teams to implement and manage all go-to-market activities.

Define the Sports Portfolio Strategy and execution plans

Drive delivery of projects to achieve business objectives in Sports

Ownership of Sports Portfolio KPI’s as agreed.

Managing the day-to-day operations of the portfolio.

The Ideal candiddate for this role will have:

Must have technical / professional qualifications: 

Matric is essential 

A minimum of an Bachelor’s Degree in business, media or marketing areas (essential) 

A minimum of 8 – 10 years relevant experience in the Sports, media, content and/or telecommunications industry (essential) 

A minimum of 3-4 years’ experience with Digital marketing and Digital product management (essential) 

Product Development skills (essential) Skills and experience with Sports related platforms, services and products 

A passion for audiences and experiences

Core Competencies:

Customer and Gaming obsessed

Customer experience and Innovation focused

Problem solver

Sports and Gaming and /or content industry relationships (across all platforms & formats)

Communication and negotiation skills

We make an impact by offering:

Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque

Retirement funds, risk benefits, and medical aid benefits.

Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies.

The closing date for applications:  12 February 2024

The base location for this role is Vodacom Campus ,Midrand.

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