SAOTA Is Hiring: Receptionist/ Full-time- South Africa
RESPONSIBILITIES include, but are not limited to;
• Greet and welcome guests and employees on arrival
• Arrange courier collections and accept deliveries
• Administer the collection and delivery of documents and samples and distribute them internally
• Inform relevant parties of guests at reception and offer guests beverages
• Ensure the reception area is neat and presentable at all times
• Ensure the boardrooms are neat and presentable at all times
• Manage boardroom beverage orders
• Answer and forward phone calls
• Screen all phone calls and ensure that they are re-directed to the relevant person
• Take and communicate messages accurately
• Manage the boardroom booking system
• Record and update contact records accurately
• Activate the night bell service
• Check voice mails received and pass on messages to relevant individuals
• Monitor visitor access and maintain security awareness
• Manage client lunches in boardrooms for relevant meetings
• Alert management or HR to any suspicious movement of staff or visitors in and around the building
• Assist with administrators’ overflow typing and filing
MINIMUM REQUIREMENTS
• 1-3 years Front of House reception experience in a Professional environment
ESSENTIAL SKILLS AND CRITERIA
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Friendly and outgoing
• Professional personal presentation
• Able to work well in a faced paced environment
• Able to manage challenges and problem solve
• Excellent verbal and written communications skills
• Ability to multi-task
• Punctual and reliable
• Attention to detail
• Excellent time management skills
• Ability to plan, organize, and delegate work to achieve desired results
• Ability to identify problems areas
• Ability to develop working relationships with a wide range of people – excellent people
skills
• Considerable knowledge of the use of personal computer systems
• Flexibility regarding working hours
• Leads by example