Regional Personal Assistant – Momentum Metropolitan Holdings Limited – Durban
Role Purpose
Provide an effective administrative, secretarial and operational assistant function to support the Provincial General Manager and the Province.
Requirements
Matric
At least 5 years’ secretarial / PA experience at Senior or Executive PA level
MS Office
Own car and valid drivers license
PA Diploma or Certification
Duties & Responsibilities
Support diary management activities in order to effectively schedule appointments
Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings
Pro-actively screen incoming calls, correspondence and respond independently where possible
Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications
Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings
Support the flow of information within the Provincial Management Office, ensuring that matters requiring their personal attention are handled speedily
Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given timeframes
Order and control office supplies
Accurately escalate client complaints and queries to the relevant department
Ensure files are kept in order and easily accessible
Provide authoritative, expertise and advice to clients and stakeholders
Build and maintain relationships with clients and internal and external stakeholders
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
Make recommendations to improve client service and fair treatment of clients within area of responsibility
Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
Must be a self-starter who is dedicated and can work independently
Manage the functional operations of the Provincial Office
Competencies
Business Acumen
Customer/ Stakeholder Commitment
Drive for results
Leads Changes and Innovation
Collaboration
Impact and influence
Self-Awareness and Insight
Diversity and Inclusiveness
Enquiries
Closing Date: 03 February 2024
