Sandvik Mining and Rock Solutions Is Hiring : Field Service Technician – S3 – South Africa

CLOSING DATE : NOT SPECIFIED

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs.

Location: Mpumalanga and KZN

The Role

Get customer satisfaction by repairing, inspecting maintaining and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Key Performance Areas

Repair, maintain, inspect, and commission the LS170, LS190, LS312 and Mercury equipment at customer site .
Report, capture and document results at end of every shift to Foreman, Control Room, and team
Responsible for plan, conduct and maintain tools and equipment for service work.
Support the customer’s product/equipment/processes by suggesting possible improvements.
Provide technical support to the sales team.
Provide problem solving to customer and team.
Ability to produce positive results in sales-client interventions.
Guide colleagues in service/operational methods and tools.
Share own knowledge to enable colleagues to expand their knowledge.
Knowledge of Sandvik underground cutting machines will be an advantage .

Profile Required

Grade 12 (Matric) or equivalent qualification
Trade Certificate of Competence in Diesel Mechanic, or Millwright
Minimum 2-year experience working as Field Service Technician with proven competence on mining equipment.
Basic Computer literacy
English proficiency
Valid driver’s license
Full physical & medical certificate to work in mining environment Experience in:
Fault finding hydraulic, electrical, Drive train and Diesel offerings
Flame proof Certificate
Gas Testing Certificate
Own set of tools
How to apply

Please apply online through Workday (ESS) or access the Sandvik website