Receptionist – FTC
Motus Isuzu Isando / Admin Department
Job Type Classification
Location – Town / City
Location – Province/Area
Location – Country
Motus Isuzu Isando currently holds a vacancy for a receptionist.
Reporting to the Finance Manager, the Receptionist is responsible for providing first line communication.
This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.
Specific Role Responsibilities
Ensure messages are correct and conveyed timeously.
Update and distribute telephone lists to all Staff at Dealership.
Communicate with all Staff.
Control, monitor and record outgoing trunk calls and incoming reverse charge calls.
Ensure Customers are directed to the employee to be visited / contacted.
Ensure Customer’s comfort whilst in waiting period.
Ensure all calls are answered promptly and pleasantly.
Ensure cleanliness of reception area.
Limit “hang-on” calls by offering call backs.
Ensure paging system is on first call back after no reply.
Qualifications and Experience
A minimum of 3 years receptionist experience is essential.
A Receptionist certificate will be an added advantage
Must have a clear Criminal Record.
A minimum of Grade 12.
Skills and Personal Attributes
Motor industry experience will an added advantage
Must have excellent verbal communication skill