Ares Holdings Is Hiring : Sales Assistant (3 Months Contract)
CLOSING DATE : NOT SPECIFIED
Job Description
Birkenstock Menlyn is looking for a seasonal sales assistant to join their team.
Company Values:
We commit to the wellbeing of our team
We work with a positive attitude
We believe in our team
Responsibilities:
Customer Service & Sales
Acknowledge every customer within 30 seconds
Deliver excellent customer service to every customer following the Birkenstock customer service procedures
Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
Close the sale & secure add on sales
Invite your customer to back & turn them into Birkenstock fans
Monitor your daily sales against your individual budget every few hours
Inventory
Replenish footwear, apparel and accessories from the storeroom daily
Minimising shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy
Ensure stock entries in the POS systems are accurate
Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
Process customer orders
Daily Operations
Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms
Assist the manager with open and closing the store
Training
Your training is your responsibility
Ensure you are allocated a buddy initially & that you learn from them
You must attend quarterly training sessions & complete the assessments
Ensure you receive monthly feedback from your manager
Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack
These are essential as they will determine your eligible for promotions
Merchandising
Observe the store & maintain stock presentation in accordance to the Birkenstock standards
Ensure sizes are replenished
Assist the team to change the windows/ Mannequins fortnightly
Ensure POS materials are stored in the area to avoid damage
Grade 12 or Equivalent
Min. 6 months customers services experience
Birkenstock knowledge advantageous
Able to work flexible shifts
