RCL FOODS Is Hiring: Returns Clerk – Gauteng, South Africa

CLOSING DATE: 26 JUNE 2023

Job Description

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! Our Talent Team is looking for someone who is brilliant at the basics to fill the role of Returns Clerk with great problem solving skills to join our Vector Logistics Division.

As a Returns Clerk, the job holder is expected to:

? make administrative decisions that fall within the ambit of responsibility
? solve simple administrative problems within the ambit of responsibility
? implement limited innovations, particularly those that will lower costs.

The role will report into the Shift Warehouse Controller and will be based in Midrand.

Minimum Requirements
Minimum Requirements

? Matric with mathematics
? 1 years returns administration experience preferable or similar experience
? Relevant SAP experience

Duties & Responsibilities
Key Responsibilities

Returns Administration
? Ensure compliance with established procedures and Company standards to
maintain effective control over administrative processes.
? Receive returned stock, ensuring an accurate record is maintained of the
reason for the return and state of the returned item(s).
? Inspect returned product and check that it matches product listed in returns
papers.
? Ensure returned products are correctly stored and the transaction is
recorded in SAP.
? Assess whether returned products can be repackaged or resold, and prepare
them for transportation to the new location where required.
? Implement required documentation and categorisation per Group standards.
? Maintain timely input to SAP and ensure accurate transaction records.
? Manage and address customer queries.

Information and Data Management
? Accurately and regularly capture data into the information system to enable
access to reliable data and reporting for trend analysis and decision making.

Ad hoc Administration
? File and safeguard records within area of responsibility.
? Compile ad hoc spread sheets and reports.

Safety and Security
? Comply with applicable company policies including those pertaining, but not
limited to health, safety, environment, risk and quality, including HACCP/ISO.
? Conduct housekeeping within working area in accordance with standard
operating procedures.

Team Work and Self-Management
? Take ownership and accountability for tasks and activities and demonstrate
effective self-management in terms of planning, prioritising and selfdevelopment.
? Follow through to ensure that quality and productivity standards of work are
consistently and accurately maintained.
? Inform relevant parties in the event of tasks or deadlines not met, the
potential risks thereof and provide appropriate resolution.
? Support and drive the business core values.
? Manage colleagues’ and clients’ expectations and communicate
appropriately.
? Demonstrate willingness to help others and “go the extra mile” to meet team
targets and objectives.

KPI’s
? Accuracy of returns administration, capturing and reconciliations
? Productivity and efficiency

Knowledge
? Returns and warehouse administration practices
? Warehouse based business processes and practices
? Warehouse methodologies and principles
? SAP

Skills
? Verbal and written communication
? Computer literacy
? Numeracy
? Minimum skills for functioning in a SAP environment

Attributes
? Attention to detail
? Deadline driven