CLAIMS CLERK SHORT TERM IV Job Vacancy At MiWay Insurance Limited – South Africa

CLOSING DATE: 07 AUGUST 2023

Minimum Experience

• Grade 12/Standard 10/NQF 4

Minimum Experience

• Minimum Experience Required
• Minimum 2 years administrative experience

Deliverables include but will not be limited to

• Must be highly proficient in dealing with clients at all levels
• Must have Non motor claim experience
• Excellent administrative skills
• Good communication skills
• Organised
• Professionalism
• Self-disciplined
• Self-motivated
• Analytical
• Desire to excel
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and cope with pressure
• Attention to detail
• Able to work flexible hours
• Customer focus
• Active listening skills
• Team player
• Follow up (must be able to establish procedures to monitor that which has been promised and delivered)
• Fluent in more than one language (English and Afrikaans a must, Vernacular an advantage)

Competencies Required

• Cultivates innovation – Contributing independently
• Customer focus – Contributing independently
• Drives results – Contributing independently
• Collaborates – Contributing independently
• Being resilient – Contributing independently

What will you do?
Under general direction, researches, collates, records and examines coverage information to make highly complex short term claim settlement determinations. Within company guidelines, approves or denies payment. May assist in training lower-level Claims Clerks.

What will make you successful in this role?
Qualification and Experience
Grade 12 with 4 to 6 years related experience.
Knowledge and Skills
Claims administration
Claims settlements of a complex nature
Payment approval and rejections
Operate within claims guidelines and compliance
Coach and mentor less experienced short term claims clerks
Personal Attributes
Business insight – Contributing independently
Manages complexity – Contributing independently
Plans and aligns – Contributing independently
Interpersonal savvy – Contributing independently