Komatsu Is Hiring : Clerk – South Africa
CLOSING DATE : NOT SPECIFIED
Job Overview
The position will be based at Wadeville and the incumbent will report to the Manager Customer Services.
Daily invoicing of PODs – Stamped and signed.
IEPC Monitoring and supporting CSR team with documentation and IEPC reports.
Liaise and assist the R&R CSRs daily with regards to the day to day updating, processing of R&R / CEP information.
Key Job Responsibilities
Job Specification (not totally inclusive)
Daily invoicing of PODs – Stamped and signed.
IEPC Monitoring and supporting CSR team with documentation and IEPC reports.
Follow up on items delivered but not invoiced.
Scanning and attachment to SAP of all documents.
Creation of Credit notes – in accordance with Company rules and governance.
Process planning of all internal and external audit requirements.
Enforcing KMC Governance and Maintaining KMC policies.
Do Service order entries on the Customer Procurement Portals
Liaise and assist the R&R CSRs daily with regards to the day to day updating, processing of R&R / CEP information.
Qualifications/Requirements
Minimum Skills and experience required
Grade 12
Customer Service-related Qualification will be advantageous.
SAP knowledge
Microsoft Office – Excel knowledge
Customer contact and relations experience
Order process flow experience beneficial
Additional Information
Behavioural Competencies required
Must be able to work independently without supervision.
Ability to communicate effectively at all levels.
Self starter and can perform well under pressure.
Key Performance Behaviors
Leadership
Continuous Learning
Effective Relationships
Critical Thinking
Service Orientation
Drive for Results
Communication
Customer Focus
Operational Excellence
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
