Fidelity Services Group Is Hiring: Cash Centre Supervisor- East London
Job Description
VACANCY
X1 SUPERVISOR
FCS
Reporting to the Branch Manager
The above position is vacant at our East London Branch. The overall purpose of this position is to ensure that all deposits have been processed as per the agreement between parties. The Supervisor makes sure that there is a consistent, high quality counting and verification service provided by all relevant staff.
Minimum Requirements:
Clear criminal record
Grade 12 or equivalent
Computer literate
At least 2 years’ cash centre experience or similar role is an advantage
Treasury experience is an advantage
Able to work under pressure and multitask
Must be able to work extra hours when needed
Must be able to address and resolve challenges which may arise
Job Specification:
Opening and closing of Cash Centre where applicable
Ensure that Standard Operational procedures are adhered to
Counting and verifying money
Balancing and reconciling money
Re-counting of money if differences occur
Ensure daily reports and statistics are up to date
Ensure that all relevant documents are complete, neat and filed
Ensure all schedules balance with physical count
Ensure registers are used and signed for daily
Ensure incident reports are handled as required
Ensure all client queries are dealt with in a professional manner and timeously
Ensure client satisfaction is top priority
Ensure basic discipline is enforced within the Cash Centre
Accountable for Cash Centre appointed to him/her if no manager
Other Personality Attributes and core competencies:
Must be honest and reliable
Must have good verbal and language abilities
Able to follow instructions accurately
Pay attention to detail
Must be self- motivated
Willing to work overtime
Alertness
Possess numeric skills
Accuracy
Quality assurance
Customer focused
Excellent organisation and planning ability
Team work
Closing date: close of business, 20 October 2023 (no late applications will be accepted).
We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
