Billing Supervisor Wanted: Fidelity Services Group – KwaZulu-Natal
CLOSING DATE : 09 NOVEMBER 2023
Job Description
Billing Supervisor
Purpose of the position: The overall purpose is to ensure that accurate, timely invoices are raised in SAP including maintenance of the customer Masterfile. The individual will require strong managerial skills to both oversee a sizeable team and liaise with senior leadership.
Minimum Requirements:
Relevant tertiary qualifications – B. Com or similar
Minimum 5 years’ managerial experience essential managing large transactional teams
SAP Billing experience essential
Computer Literate – excel essential
Skills & Attributes:
Experience leading finance process and change management ideal
Experience managing high performing teams
Previous experience in a matrix organization would be a distinct advantage and is highly preferable
Proven track record for improving process efficiencies
Strong leadership skills with an ability to motivate direct reports
High attention to detail is essential for success
Excellent communication skills both written and verbal, and internal personal skills
Excellent analytical and problem-solving skills
Ability to manage multiple projects concurrently
Ability to meet strict deadlines
Numerical accuracy
Attention to details
Solid attention to detail to ensure accuracy of information
Able to work under pressure, target driven, self-motivated & innovative
Ability to multi-task
Integrity and trust
Action orientated
Time management
Drive for results
Strong Interpersonal skills
High energy levels
Accurate updating of reports
Excellent verbal and written communication skills
Outstanding communication and negotiation abilities as well as Proficient in English
Strong people management skills
Knowledge of performance evaluation procedure
Ability to liaise professionally with personnel at all levels
Objection handling telephonically
Job Function:
Process invoices daily/weekly/monthly
Proactive identification of simplification/automation opportunities
Process credit memos
To participate in various ad-hoc projects where necessary
Preparation of Billing reports
Ensuring strict adherence to Company policy – zero audit queries or issues
Report potential risks to senior management
Ensure that all jobs to be invoiced in turnaround time
Accurate & Timeous Invoicing-process invoices daily/weekly/monthly
Processed credit notes within the turnaround time
All intercompany invoices to be processed within the cut off dates of the Fidelity Services Group Calendar
ABSA Service – all jobs must be invoiced within the month we invoice
Meet deadlines with regards to Advance Bill Run & Intercompany Billing & Normal Billing
All contacts to be captured with the correct beginning & end dates
Open all new client accounts (Sold & Ship) with correct information received
Extract daily, weekly and monthly reports from database
Monthly KPI’s for team
Communicate capturing cut-off deadlines to business
Ensure capturing deadlines are met
Deal with Billing queries from the business
We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.Fidelity Services Group (Pty) Ltd supports the global fair practice and business ethics on the continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.
