Claims Clerk – SPAR – Durban, South Africa

Position summary
Industry: Wholesale & Retail Trade
Job category: Other: Banking, Finance, Insurance, Stockbroking
Location: Durban
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction

A position has become available for a Claims Clerk to join our dynamic team.
Job description
Accurate collation, investigation, and control of retailer claims.

Key Performance Areas:

Responsible for resolving Retailer claims as per company policy
Manage and maintain claims on Gateway and on Build it on line Claims
Communicate daily with retailers on the status of their claims
Interdepartmental interaction to ensure all claims are dealt with timeously
Preparing and accurately uploading claims onto the claims online system
Resolve all retailers queries relating to the claims
Capture/Manage the weekly claims schedules on Gateway
Prepare daily, weekly, monthly reports and send to departments to resolve Retailer claims
Prepare monthly statistical report on outstanding claims on Gateway
General office administration

Minimum requirements
Matric
Diploma in related field – Advantage
Excellent communication skills, verbal and written
Possess excellent numeracy skills
High energy levels
Display a high level of accuracy and attention to detail
Deadline orientated and work under pressure.
Computer literate in Excel and Word
Ability to work with figures accurately and under pressure
Team player
Excellent time management
Kindly note: All applications are to be submitted through the Careers Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly.

Closing Date: 20 October 2023

Your application and all personal information provided herein is protected under the Protection of Personal Information Act (4 of 2013), hereinafter referred to as the “Act”.

The SPAR Group LTD, with its head offices at 22 Chancery Lane in Pinetown, is collecting this information to enable us to facilitate your application and /or assess your suitability for the advertised position. This information will be used for this purpose only and disposed of thereafter, unless you consent to the information being retained for marketing purposes.
Where shortlisted, your information will be retained for a period of 3 months and disposed of immediately thereafter if you are unsuccessful in your application. Where employment is offered, it will be retained as part of your employee portfolio and secured accordingly.
This information is given to us, by you, voluntarily and of your own free will.
If you do not wish to provide us with this information, are unable to do so, or object to it being used, it will result in the disqualification of your application.
In the course of the recruitment process, and for matters related to your application only, we may share your information with third parties.

You have the right to access this information while in our possession and make corrections if necessary.
You have the right to lodge a complaint via email with the office of the Information Regulator, at [email protected], if you are unhappy with the manner in which we deal with your information.
By submitting your application, you hereby declare your understanding of the aforementioned information and consent to the processing of your information in accordance with the Act, as well as the processing of any further personal information requested by us in the future including but not limited to, banking details, criminal history and credit reports /financial history information.”